Anderson Veterinary Clinic
Hospital Policies
Admissions
For the safety of you and your pets, we respectfully request that all dogs be brought in on a leash and cats in a carrier.
Animals are admitted to the hospital between 8:00 am-8:30 am. For procedures involving sedation or general anesthesia, please ensure your pet fasts from 7:00 pm the night before. They may have access to water through the night. Before arriving at your scheduled admission appointment, please give your pet the opportunity to void.
Appointments
Please request an appointment by one of the following ways - PetDesk, or call us at (250) 493-0503.
Cancellation Policy: If your schedule changes and you are unable to keep an appointment, please contact us as soon as possible so we can reschedule and offer the spot to another patient. Out of respect to our staff and other clients, we ask for at least 24 hours notice when cancelling an appointment.
If you miss a scheduled appointment or cancel/reschedule with less than 24 hours notice, your account may be charged a cancellation fee. This fee must be paid prior to booking your next appointment.
We reserve time for your appointments, so if there are any problems with your scheduled appointment time, please call us with at least 24 hours notice so that we may reschedule the appointment.
